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It establishes the criteria for a quality management system when an organization needs to demonstrate its ability to provide products or services that comply with its clients’ requirements and applicable regulations.
ISO 9001’s main focus is the client’s satisfaction, the risk and opportunity analysis, as well as the senior management’s commitment, through the effective application of the management system, including processes of continuous improvement and the compliance of the legal requirements and applicable regulations.
The standard’s requirements are applicable to all organizations, regardless of their operations, size, products, or services.
Documental de ISO 9001 - Producción original de Global Standards
| Allowing to clearly establish objectives, incorporating them to the organization strategy and identifying new business opportunities. | |
| Keeping implemented methodology to identify and deal with the risks associated with the organization context and opportunities. | |
| Ensuring the compliance of customers’ needs to exceed the expectations. | |
| Savings of resources and increase of personal satisfaction having a more efficient and organized process. |