an example of withdrawing product, when a product has a higher risk to harm health and in some cases death to consumers, for example, contamination by microorganisms potentially harmful to health.
Legal unfulfillment.
The withdrawal of the products joins this classification, the customer’s certificate will be suspended or depending on the importance and impact of the recall, the certification shall be canceled or withdrawn. Also, a major non-conformity will be recorded out-site to be handled by the customers regarding the event.
when withdrawing a product could cause temporary or reversible consequences to the consumer’s health if it's consumed i.e. diarrhea.
If the recall is classified in this category, a non-conformity will be recorded out-site. The classification and assistance of a non-conformity closure will be under the committee criterion based on the recall affectation.
when withdrawing a product which doesn’t cause any harm to health but affects the image of the product, for example, the inadequate labeling application or product quality.
Recall is classified under a III classification, the committee will inform the interested parties to monitor an action plan established by the customer.
When setting up a food safety system under international regulations, the recall products setting up or recovering unsafe products are a mandatory requirement with the purpose to be prepared if there’s an emergency where public health is threatened by a not safe product in your organization.
Next, we will present steps to follow in case there’s a recall situation or product withdraw when you’re certified with us
Note: the established time to assist and close the non-conformities will depend on the methodology of the applicable standard.
We share a list of active members of the committee to assist the recall.
Diego Ayala
dayala@globalstd.com
3316044006
Itzel Orozco Becerra
iobecerra@globalstd.com
3338223125