an example of withdrawing product, when a product has a higher risk to harm health and in some cases death to consumers, for example, contamination by microorganisms potentially harmful to health.
The withdrawal of the products joins this classification, the customer’s certificate will be suspended or depending on the importance and impact of the recall, the certification shall be canceled or withdrawn. Also, a major non-conformity will be recorded out-site to be handled by the customers regarding the event.
when withdrawing a product could cause temporary or reversible consequences to the consumer’s health if it's consumed i.e. diarrhea.
If the recall is classified in this category, a non-conformity will be recorded out-site. The classification and assistance of a non-conformity closure will be under the committee criterion based on the recall affectation.
when withdrawing a product which doesn’t cause any harm to health but affects the image of the product, for example, the inadequate labeling application or product quality.
Recall is classified under a III classification, the committee will inform the interested parties to monitor an action plan established by the customer.