An example of withdrawing product, when a product has a higher risk to harm health and in some cases death to consumers, for example, contamination by microorganisms potentially harmful to health. Legal unfulfillment.
When withdrawing a product could cause temporary or reversible consequences to the consumer’s health if it's consumed i.e. diarrhea.
When setting up a food safety system under international regulations, the recall products setting up or recovering unsafe products are a mandatory requirement with the purpose to be prepared if there’s an emergency where public health is threatened by a not safe product in your organization.
Next, we will present steps to follow in case there’s a recall situation or product withdraw when you’re certified with us
Step 1 |
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Send us the details of your situation by email at: |
Step 2 |
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We will contact you to review the notification and request the information needed to support you throughout the situation. |
Step 3 |
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We will assess and classify the situation in order to determine the appropriate actions to be taken. |
Step 4 |
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If the crisis requires it, we will notify the foundations or entities related to your certification. |
Step 5 |
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We will notify you of the next steps in the recall response process and the status of your certification within 48 hours of receiving your notification. |
Step 6 |
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We will continue monitoring the crisis until the actions defined by your organization have been completed, and we will verify their effectiveness during your next audit event. |
Active Recall Committee Contact
Diego Ayala
dayala@globalstd.com
3316044006