800 277 6242   Mon - Fri: 8:00 - 17:30   info@globalstd.com
800 277 6242   Mon - Fri: 8:00 - 17:30   Español
logo global standards

Recall classification

recall global

TYPE 1, DEFINITION:

An example of withdrawing product, when a product has a higher risk to harm health and in some cases death to consumers, for example, contamination by microorganisms potentially harmful to health. Legal unfulfillment.

recall global

Type2 Definition:

When withdrawing a product could cause temporary or reversible consequences to the consumer’s health if it's consumed i.e. diarrhea.

recall global

Type 3 Definition:

When withdrawing a product which doesn’t cause any harm to health but affects the image of the product, for example, the inadequate labeling application or product quality.

When setting up a food safety system under international regulations, the recall products setting up or recovering unsafe products are a mandatory requirement with the purpose to be prepared if there’s an emergency where public health is threatened by a not safe product in your organization.

Next, we will present steps to follow in case there’s a recall situation or product withdraw when you’re certified with us

Download the following form and send us your recall situation to the following email address: foodsafetycrisis@globalstd.com

Download here

Steps to Follow in the Event of a Product Recall or Withdrawal While Certified by Global Standards


Step 1
global standards recall

Send us the details of your situation by email at:
foodsafetycrisis@globalstd.com

Step 2
global standards recall

We will contact you to review the notification and request the information needed to support you throughout the situation.

Step 3
global standards recall

We will assess and classify the situation in order to determine the appropriate actions to be taken.

Step 4
global standards recall

If the crisis requires it, we will notify the foundations or entities related to your certification.

FSSC 22000: within the first 3 business days after the event is detected.
SQF: within 24 hours after the event is detected.

Step 5
global standards recall

We will notify you of the next steps in the recall response process and the status of your certification within 48 hours of receiving your notification.

Step 6
global standards recall

We will continue monitoring the crisis until the actions defined by your organization have been completed, and we will verify their effectiveness during your next audit event.

*Note: If the client fails to comply with the established timelines for providing requested information and timely notification, or if the corrective actions agreed upon between the Client and the Global Standards Committee are not completed or are deemed ineffective, the certification may be suspended.

Active Recall Committee Contact


Certification Director

Diego Ayala
dayala@globalstd.com
3316044006