Why it’s important a tracking and measuring equipment in ISO 9001:2015? ISO 9001:2015 has the requirements that we shall comply with, by controlling the equipment that we used to carry out or produce changeable products or processes.   Why monitoring and measuring? Everybody knows what’s a measuring device is but not the monitoring device standard.

Currently, most of the organizations focus on the customer and quite often resources are investing in creating a Customer Service department, which guarantees the client’s satisfaction, however, a question that we must ask ourselves is: how effective is the customer service department?.   ISO 9001 confers the requirements for creating a quality administration model. There